People Operations at Mozilla Corporation: Scaling a Peer-to-Peer Global Community

by Homa Bahrami


The Mozilla case study describes Debbie Cohen's, Vice President and Chief of People, key initiatives in a software entity that was one of the pioneers of the 'open source' movement. The case study showcases Mozilla's unique culture of distributed decision-making and delegated leadership - it has a small staff of over 1,100 and millions of volunteers around the world. The case also showcases Cohen's innovative, yet tailored, talent strategy for Mozilla, and implementation of a series of initiatives related to compensation, onboarding, and development. The case study concludes in April 2013, when Cohen is able to reflect on her time working at such a unique and some would say 'cultish' organization.

Learning Objectives


To teach students about a 21st century organization that leads and engages in a global peer-to-peer way.

Details

Pub Date: May 31, 2013

Discipline: Human Resource Management

Subjects: Management philosophy, International business, Volunteers, Leadership, Hiring & employment, Internet

Product #: B5774-PDF-ENG

Industry: Internet services,Software publishing

Geography: United States, California

Length: 26 page(s)


Berkeley Haas Case Series
Berkeley Haas Case Series The Berkeley Haas Case Series is a collection of business case studies written by faculty members at the Haas School of Business. Cases are conceived, developed, written, and published throughout the year, on subjects ranging from entrepreneurship and strategy to finance and marketing. Each case includes a teaching note for use in the classroom.

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Berkeley Haas Case Series

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