Mark Logic

by Andrew Isaacs, Emily Norman


The Mark Logic case study takes place in 2004 when Paul Pedersen, founder of Mark Logic, is at a crossroads about which business strategy to pursue. Mark Logic was founded by Pedersen, the former Lead Software Architect for Google, and Chris Linblad, the Principal Engineer and creator of the search engine at Ultraseek. In founding Mark Logic, Pedersen and Linblad had the vision of developing a product that would apply the same concepts of a traditional web search engine to quickly and efficiently locate and manage enterprise content such as PDF documents, textbooks, newspaper articles, tabular reference data, technical manuals, company financial reports, clinic trial data, and other information that is not easily accessible using simple keyword searches. By adapting web search technology to be used for identifying specific information within documents and other content, Pederson and Linblad hoped to create a technology that could integrate all of a company's key content into a searchable database. By 2004, Mark Logic was serving six clients that included two of the world's top five publishing companies, a US Air Force research enter, the Alberta provincial government, the Cedars-Sinai medical research center, and the University of Virginia Press. Despite Mark Logic's early success, Pederson now was at a crossroads in terms of strategy. Specifically, he was considering three key strategies: a horizontal strategy, a vertical strategy, and an original equipment manufacturer (OEM) partnership strategy. The horizontal strategy would call for developing specific applications that would appeal to customers in various industries. For example, Mark Logic could produce a call center application, a project management application, and a contract management application. The vertical strategy would call for developing generalized applications for specific industries. For example, Mark Logic could develop an application for pharmaceutical companies that allow them to analyze clinical data and manage FDA approval documentation in a single application. The OEM partnership strategy would involve creating a community of developers who leverage the content of Mark Logic's software to create a range of applications for various uses.

Learning Objectives


The main case study objective is to teach students how to think through the various strategies that may be pursued in order to expand a technology start-up company. To do this, students will have to think about the short-term and long-term costs of each strategy, in addition to each strategy's potential to attain a profitable customer base, to minimize risk, and to continue to attract venture capital funding. Additionally, students will have to think about how Mark Logic may need to structure its organization to successfully execute each strategy.

Details

Pub Date: Nov 30, 2004

Discipline: Strategy

Product #: B5691-PDF-ENG

Industry: Information services, Web services

Length: 6 page(s)


Berkeley Haas Case Series
Berkeley Haas Case Series The Berkeley Haas Case Series is a collection of business case studies written by faculty members at the Haas School of Business. Cases are conceived, developed, written, and published throughout the year, on subjects ranging from entrepreneurship and strategy to finance and marketing. Each case includes a teaching note for use in the classroom.

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