Single Stop USA: Scaling the Model

by Kristiana Raube

The Single Stop USA case focuses on a nonprofit organization that supported low-income people and families build economic security through its one-stop-shop model to help people learn about the financial resources and opportunities already available to them but oftentimes out of reach. The protagonist is Christy Reeves, Interim CEO, and the case focuses on the organization's key challenges, including diversifying its revenue stream beyond the Robin Hood Foundation, as well as how the organization might scale and reach millions of low-income Americans who failed to access billions of dollars of untapped government resources.

Learning Objectives

To teach students about a nonprofit organization that is trying to scale nationally and how it needs to adapt and potentially change its business model, organization, and strategy to be successful.


Pub Date: Feb 15, 2016

Discipline: Social Enterprise

Subjects: Education, Startup, Nonprofit organizations, Technology, Corporate social responsibility, Growth strategy

Product #: B5854-PDF-ENG

Industry: Educational services, Colleges & universities

Geography: United States, New York

Length: 19 page(s)

Berkeley Haas Case Series
Berkeley Haas Case Series The Berkeley Haas Case Series is a collection of business case studies written by faculty members at the Haas School of Business. Cases are conceived, developed, written, and published throughout the year, on subjects ranging from entrepreneurship and strategy to finance and marketing. Each case includes a teaching note for use in the classroom.


Berkeley Haas Case Series

A new collection of business case studies from Berkeley Haas

The aim of the Berkeley Haas Case Series is to incite business innovation by clarifying disruptive trends and questioning the status quo.

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