Case Information

Engaging with Startups 2.0: Involving Competitors - A Telefónica Perspective
Chesbrough, Henry W., Sea Matilda Bez, and Agustín Moro
Publication date: 10/1/2023, pages 1-14

Telefónica, a large multinational telecommunication company, spends billions of dollars on internal R&D and engages with startups to accelerate its digital transformation. In 2011, Telefónica created Wayra, one of the first corporate startup accelerators and an example of "outside-in" open innovation. This case follows Agustín Moro, Head of Partnerships at Wayra. First, he navigates the challenges of integrating technologies from Wayra-sponsored startups into Telefónica. Next, in 2015, he wrestles with whether Telefónica should join a joint startup accelerator created by some of Wayra’s competitors. Finally, Moro faces complex questions about this decision as well as Wayra’s future.

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