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Asian Americans for Community Involvement (AACI): A Strategic Inflection Point
Copen, Brent
Publication date: 6/30/2014, pages 1-20

This case illustrates how AACI, a non-profit organization that provides health care services to low-income immigrants in San Jose, California, needs to choose whether to expand its services while currently having an expansion project underway. AACI's patient case load is expected to increase in the immediate future, due to the continued influx of both Asian and Latino immigrants and the rollout of the Affordable Care Act. The case examines whether AACI has the financial reserves to undertake an aggressive multi-site expansion plan to meet this increased demand, and how the nonprofit should weigh any strategic decision against other fiscal demands.

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