San Rafael: How Uncommon Stakeholder Alliances Reduced Chronic Homelessness

by Sara Beckman

In early 2016, San Rafael, California, created a new position - Director of Homeless Planning and Outreach. The goal was to solve this complex social challenge, particularly when it came to the chronically unhoused. The new employee, and UC Berkeley Haas MBA grad, applied systems modeling to view this old problem in a new way. A variety of public and private organizations began collaborating, formed the Homeless Outreach Team, and achieved a decline in unsheltered homelessness. How might such disparate stakeholders work together in this disorganized system to bring positive change to people experiencing homelessness?


Pub Date: October 1, 2022

Discipline: Corporate Social Responsibility

Subjects: Nonprofit Organizations, Systems Design, Systems Theory, Complex Systems, Social Assistance, Social Entrepreneurship, Social Equality

Product #: B6013-PDF-ENG

Industry: Healthcare services, Social advocacy organization, Nonprofit sector

Geography: United States, California

Length: 8 page(s)

Berkeley Haas Case Series
Berkeley Haas Case Series The Berkeley Haas Case Series is a collection of business case studies written by faculty members at the Haas School of Business. Cases are conceived, developed, written, and published throughout the year, on subjects ranging from entrepreneurship and strategy to finance and marketing. Each case includes a teaching note for use in the classroom.


Berkeley Haas Case Series

A new collection of business case studies from Berkeley Haas

The aim of the Berkeley Haas Case Series is to incite business innovation by clarifying disruptive trends and questioning the status quo.

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