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Single Stop USA: Scaling the Model
Raube, Kristiana
Publication date: 2/16/2016, pages 1-19

The Single Stop USA case focuses on a nonprofit organization that supported low-income people and families build economic security through its one-stop-shop model to help people learn about the financial resources and opportunities already available to them but oftentimes out of reach. The protagonist is Christy Reeves, Interim CEO, and the case focuses on the organization's key challenges, including diversifying its revenue stream beyond the Robin Hood Foundation, as well as how the organization might scale and reach millions of low-income Americans who failed to access billions of dollars of untapped government resources.
 


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